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Frequently Asked Questions

Why can't I log into my email or a lab computer?
You probably have the wrong username or password. Unless specified otherwise, your username will be your first name, a period, and then last name followed by the school's domain (i.e. [email protected]). Make sure you've got that period between your first and last name. If that's correct, you may need to reset your password. We have a guide on how to do that in the "How-To" section here. If you still have issues, just put in a help ticket.