Difference between revisions of "Technology/FAQ"
From Help
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== <b>Frequently Asked Questions</b> == | == <b>Frequently Asked Questions</b> == | ||
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| − | <b>Why can't | + | <b>Why can't I log into my email or a lab computer?</b> |
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| − | You probably have the wrong username or password. Unless specified otherwise, your username will be your first name, a period, and then last name followed by the school's domain (i.e. [email protected]). Make sure you've got that period between your first and last name. If that's correct, you may need to reset your password. We have a guide on how to do that in the "How-To" section [https://help.artacademy.edu/index.php/Technology/HowTo/UserAccount here]. | + | You probably have the wrong username or password. Unless specified otherwise, your username will be your first name, a period, and then last name followed by the school's domain (i.e. [email protected]). Make sure you've got that period between your first and last name. If that's correct, you may need to reset your password. We have a guide on how to do that in the "How-To" section [https://help.artacademy.edu/index.php/Technology/HowTo/UserAccount here]. If you still have issues, just put in a help ticket. |
Revision as of 15:58, 23 October 2018
Frequently Asked Questions
Why can't I log into my email or a lab computer?
You probably have the wrong username or password. Unless specified otherwise, your username will be your first name, a period, and then last name followed by the school's domain (i.e. [email protected]). Make sure you've got that period between your first and last name. If that's correct, you may need to reset your password. We have a guide on how to do that in the "How-To" section here. If you still have issues, just put in a help ticket.