Difference between revisions of "Technology/FAQ"

From Help

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== <b>Frequently Asked Questions</b> ==
 
== <b>Frequently Asked Questions</b> ==
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Why can't get into my email or log in to a lab computer?
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You probably have the wrong username or password.  Unless specified otherwise, your username will be your first name, a period, and then last name followed by the school's domain (i.e. [email protected]).  Make sure you've got that period between your first and last name.  If that's correct, you may need to reset your password.  We have a guide on how to do that in the "How-To" section [https://help.artacademy.edu/index.php/Technology/HowTo/UserAccount here].

Revision as of 15:55, 23 October 2018

Frequently Asked Questions

Why can't get into my email or log in to a lab computer? You probably have the wrong username or password. Unless specified otherwise, your username will be your first name, a period, and then last name followed by the school's domain (i.e. [email protected]). Make sure you've got that period between your first and last name. If that's correct, you may need to reset your password. We have a guide on how to do that in the "How-To" section here.