Help Help

Password Issues

• Forgotten Password
  • Go to https://password.artacademy.edu
  • Click "Reset Password" under the sign in section
  • Type in your username and click "Continue"
  • You will then be prompted to answer your security questions
    • If you have forgotten your answers or answer them incorrectly too many times, you will be locked out
    • If this happens, please contact the Helpdesk or see the onsite technician on Tuesdays or Thursdays during Common Hour.
  • Don't forget to fill in the CAPTCHA at the bottom
  • Click "Continue"
  • If successful, you will then be able to go to the "Change Password" tab
  • Enter in a new password, confirm it, and press "Change Password"
  • The process can take up to a minute so please be patient
  • If successful, you will be greeted with two green bars indicating both your Active Directory and Azure/Office365 passwords have been changed
• Password Change
  • Go to https://password.artacademy.edu
  • Sing in using your username and password
  • Click on the "Change Password" tab
  • Type in your old password
  • Type in your new password and confirm it
  • Click "Change Password"
  • The process can take up to a minute so please be patient
  • If successful, you will be greeted with two green bars indicating both your Active Directory and Azure/Office365 passwords have been changed