Difference between revisions of "Technology/HowTo/Computer Lab Troubleshooting"

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(Created page with " == <b>Lab Computer Troubleshooting</b> == ==== No picture on the main display? ==== <ul> <li>Is it powered on?</li> <ul> <li>Press the power button on back of the computer o...")
 
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==== No picture on the main display? ====
 
==== No picture on the main display? ====
  
<ul>
+
 
<li>Is it powered on?</li>
+
* Is it powered on?
<ul>
+
** Press the power button on back of the computer on the bottom left-hand corner.
<li>Press the power button on back of the computer on the bottom left-hand corner.</li>
+
 
</ul>
 
</ul>
 
 
[[File:IMac_Power_Button.jpeg|190px|thumb|left]]
 
[[File:IMac_Power_Button.jpeg|190px|thumb|left]]
 
</br>
 
</br>
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</br>
 
</br>
 
==== No response on the Wacom tablet from a Wacom pen? ====
 
==== No response on the Wacom tablet from a Wacom pen? ====
* The tablet needs to be connected via USB (item 2) to the USB Hub
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* The tablet needs to be connected via USB (item 2) to the USB Hub.
 
[[File:USB_Hub_Wacom_Connections.jpeg|200px|thumb|left]]
 
[[File:USB_Hub_Wacom_Connections.jpeg|200px|thumb|left]]
 
</br>
 
</br>
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</br>
 
</br>
 
==== No picture on the Wacom tablet? ====
 
==== No picture on the Wacom tablet? ====
*Is it plugged in correctly?
+
* Is the Wacom display turned on?
**It should be plugged into a port with a lightning bolt above it on the back of the computer  
+
* Is it plugged in correctly?
***Ports labeled 1 or 2 in the picture
+
** It should be plugged into a port with a lightning bolt above it on the back of the computer.
**The HDMI should be plugged into the USB-C hub and the power plug should be connected into its port
+
*** Ports labeled 1 or 2 in the picture.
*** Items labeled 1 and 3 in the second picture
+
** The HDMI should be plugged into the USB-C hub and the power plug should be connected into its port.
 +
*** Items labeled 1 and 3 in the second picture.
 
[[File:IMac_USB_Ports.jpeg|200px|thumb|left]]
 
[[File:IMac_USB_Ports.jpeg|200px|thumb|left]]
 
[[File:USB_Hub_Wacom_Connections.jpeg|200px|thumb|left]]
 
[[File:USB_Hub_Wacom_Connections.jpeg|200px|thumb|left]]

Revision as of 21:37, 24 October 2024

Lab Computer Troubleshooting

No picture on the main display?

  • Is it powered on?
    • Press the power button on back of the computer on the bottom left-hand corner.
IMac Power Button.jpeg









No response on the Wacom tablet from a Wacom pen?

  • The tablet needs to be connected via USB (item 2) to the USB Hub.
USB Hub Wacom Connections.jpeg








No picture on the Wacom tablet?

  • Is the Wacom display turned on?
  • Is it plugged in correctly?
    • It should be plugged into a port with a lightning bolt above it on the back of the computer.
      • Ports labeled 1 or 2 in the picture.
    • The HDMI should be plugged into the USB-C hub and the power plug should be connected into its port.
      • Items labeled 1 and 3 in the second picture.
IMac USB Ports.jpeg
USB Hub Wacom Connections.jpeg