Difference between revisions of "Technology/HowTo/Computer Lab Troubleshooting"

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== <b>Lab Computer Troubleshooting</b> ==
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== <b>Computer Lab Troubleshooting</b> ==
 
==== No picture on the main display? ====
 
==== No picture on the main display? ====
  
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==== No response on the Wacom tablet from a Wacom pen? ====
 
==== No response on the Wacom tablet from a Wacom pen? ====
 
* The tablet needs to be connected via USB (item 2) to the USB Hub.
 
* The tablet needs to be connected via USB (item 2) to the USB Hub.
[[File:USB_Hub_Wacom_Connections.jpeg|200px|thumb|left]]
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[[File:USB_Hub_Wacom_Connections.jpeg|300px|thumb|left]]
 
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** It should be plugged into a port with a lightning bolt above it on the back of the computer.
 
** It should be plugged into a port with a lightning bolt above it on the back of the computer.
 
*** Ports labeled 1 or 2 in the picture.
 
*** Ports labeled 1 or 2 in the picture.
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[[File:IMac_USB_Ports.jpeg|220px|thumb|left]]
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</br>
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</br>
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** The HDMI should be plugged into the USB-C hub and the power plug should be connected into its port.
 
** The HDMI should be plugged into the USB-C hub and the power plug should be connected into its port.
*** Items labeled 1 and 3 in the second picture.
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*** Items labeled 1 and 3 in the picture below.
[[File:IMac_USB_Ports.jpeg|200px|thumb|left]]
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[[File:USB_Hub_Wacom_Connections.jpeg|200px|thumb|left]]
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[[File:USB_Hub_Wacom_Connections.jpeg|300px|thumb|left]]

Latest revision as of 21:50, 24 October 2024

Computer Lab Troubleshooting

No picture on the main display?

  • Is it powered on?
    • Press the power button on back of the computer on the bottom left-hand corner.
IMac Power Button.jpeg









No response on the Wacom tablet from a Wacom pen?

  • The tablet needs to be connected via USB (item 2) to the USB Hub.
USB Hub Wacom Connections.jpeg








No picture on the Wacom tablet?

  • Is the Wacom display turned on?
  • Is it plugged in correctly?
    • It should be plugged into a port with a lightning bolt above it on the back of the computer.
      • Ports labeled 1 or 2 in the picture.
IMac USB Ports.jpeg









    • The HDMI should be plugged into the USB-C hub and the power plug should be connected into its port.
      • Items labeled 1 and 3 in the picture below.
USB Hub Wacom Connections.jpeg